Business Analyst - KYC

The Business Analyst KYC performs a crucial role in ensuring that the organisation is compliant with regulation and policies in an efficient manner by supporting the delivery of initiatives and solutions. He/she performs his/her activities in support of a sponsor and in close collaboration with other functions (Compliance, Operations, Sales…). By being involved during all phases of the end-to-end delivery lifecycle he/she ensures the ultimate value creation of the initiative.

Main responsibilities of the Business Analyst KYC:

• Gathers and understands the pain points and needs of a diverse set of internal and external stakeholders and gains extensive expertise on the subject at hand
• Works in close collaboration with the Compliance, Operations, Sales and IT and supports the definition of the business required, the detailed processes and the conceptual architecture
• Involves external and/or internal end-users to identify, confirm and validate the needs and pain points
• Consolidates the different needs and input and ensures the validation thereof with the concerned stakeholders
• Translates the consolidated needs into a Product Roadmap and/or Features, applying the Minimum Viable Product (MVP) concept throughout
• Defines the business case and prepares the related administration, including the management of the different project portfolio management tools
• Defines the acceptance criteria of Features, in collaboration with the concerned stakeholders and Product Owner
• Aligns with the different support functions (Legal, Compliance, Risk, Global Security…) to ensure that the proposed solution complies with their expectations
• Assists the sponsor with preparing the reporting for the difference governance bodies
• Works in close collaboration with the Squad Product Owner and development team during the refinement of Features to ensure they consistently have all necessary information to correctly prepare the Features for development
• Ensures that the scope of the defined Features is respected during the refinement and delivery of the Features
• Facilitates and leads discussions between the different stakeholders and prepares the meeting minutes
• Takes timely and appropriate action in case the proposed solution requires review due to conceptual or technical constraints identified
• Provides support during business and user testing, and also tests the delivered solution in order to ensure acceptable quality
• Actively participates to the different review meetings (Feature review, Sprint review) in order to follow up on delivery progress and provide feedback to the Squads
• Supports the change management by preparing training materials and instructions
• Puts the client and/or end-user central throughout all his/her activities

Language requirements
Ideally fluent NL + FR + Eng
Either NL or FR + Eng is also considered

Education
Master’s degree

Required experience / knowledge
You have at least < 8 > years of relevant experience in Business Analysis.

• Proven experience with KYC/AML projects and/or processes
• Technical experience
• Process management/BPM skills
• Sound functional knowledge of IT and related concepts
• Strong data analysis skills
• Hands-on experience with the agile methodology
• Experience with digital transformation projects in a client-facing environment
• Ability to lead meetings
• Strong business writing skills

Preferable

• Knowledge of project management tools (JIRA, Agile Central…)
• Knowledge reporting tools and/or techniques (Business Objects, Adobe Analytics, SQL…)
• Sound knowledge of financial services

Soft skills

• Analytical, conceptual and problem-solving thinker
• Strong negotiation and persuasion skills
• Excellent communication skills (spoken and written)
• Strong interpersonal skills an ability to connect with different types of conversation partners
• Autonomous and proactive
• Attention to detail and quality-minded
• Results oriented
• Pragmatic and open to change
• Eager to learn and able to process and interconnect information at multiple levels (strategic to operational)